Panera Bread Reviews

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General rating

1.9/5.0

Of the 45 reviewers, 9 (20%) recommend this store.

Customer reviews

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What is your rating for Panera Bread?

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Chocolate croissant

The change of the chocolate croissant to the crap that they changed to taste like sh**, it was hard and the chocolate is crap. I don't know the reason for the change other than being cheap is ridiculous. I can get better at the 7-11, unfortunately the change has made me never to come back to Panera ever, and I went several times a week for the chocolate croissant sad.

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0

Denise761

Reviewed on: Jun 30, 2023

Order was incorrect wrong salad…

Order was incorrect wrong salad sandwiches are not done with care little vegetables more bread then anything

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Sophia.Mills

Reviewed on: Jun 30, 2023

I was going here a lot because of the…

I was going here a lot because of the Green Goddess melt. It is so good. The customer service in Rowlett has steadily gone down hill. This lady with purple braces was so rude and tried to scold me like a child. Even tho she failed to take an accurate order. Some people should not be in customer service. You should not be afraid to speak up because of fear of your food being messed with. Sad to say that was my last trip. I figure out how to make the sandwich at home. Do better staff at Panera Bread.

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Lewis

Reviewed on: Jun 30, 2023

No Bagels-3rd time

Quality and portions of food is very good. My issue is that the last 3 times I’ve been to this store, they haven’t had ANY bagels! We’ve gone for lunch and in the evening. We were told “when they’re gone they don’t make anymore”. We were also told to order early morning & they’ll put them aside. Perhaps we don’t know that far in advance we’ll be going to Panera. This seems to be a terrible plan/policy for the store. Can’t see myself going back, which is too bad as I have loved going in for a bagel and cup of coffee.

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Kelly160

Reviewed on: Jun 29, 2023

Goodbye Panera

Haven’t been to. a Panera in several years. Ordered new Napa chicken salad sandwich for a little over 13 dollars. Understand that grapes shortage might not be on the sandwich. But at least I thought I’d get some chicken ( maybe a teaspoon full, also thought I’d get some sliced almonds ( couldn’t find any on sandwich). Looked absolutely nothing like picture. Rip off. Goodbye Panera. Not the Panera I remember. No wonder your stock is declining.

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Randy645

Reviewed on: Jun 26, 2023

A great place to eat and drink

My wife and I go to the Panera in Woodstock Illinois. The restaurant is sparkling clean. The food is really excellent and everyone on the staff are friendly and efficient. We go there about twice a month and have a wonderful experience every time.

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Rafael

Reviewed on: Jun 22, 2023

Recommends this store!

Today I ran into a friend from the…

Today I ran into a friend from the colerain location, 45251 and she asked why did I stop coming in? I told her the price of everything had become ridiculous. Cookies just under 4.00, blue berry muffins have gotten out of hand and the fountain drinks are just short of 4.00 as well. She said the prices had gone up a lot. Said she's stopped going as much as well. I'm not a Danish person but since that is all you serve close to a donut, they have gotten worse since they were bought out a few years ago. She told me a lot of customers that used to be a regulars have stopped also. Said the only reason she went in, she had a 6.00 coupon. Said she got a bagel and drink and that was her 6.00. Even McDonald's has fountain drinks at 1.00 and Campbell's makes better tasting soups. Keep this up and your next stop will be Chapter 11.

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Brett J.

Reviewed on: Jun 22, 2023

Pricing is ridiculous

With all the add on fees, the pricing has become ridiculous. There is one sandwich there I like and a cinnamon roll for $26! Really! Then plus tip!

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Wayne.Spencer

Reviewed on: Jun 20, 2023

Best Strawberry Poppyseed Chicken Salad

Been too long since our last to-go order from our local, Ann Arbor Panera. Loved the salad; very generous with the fruit. The large portion is LARGE. Very nice Associates in the Store at this location on Eisenhower Parkway. So happy about our order that I just bought a $100 Panera Card for myself on the Panera website. 20% off on that card because of Father's Day!

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Philip C.

Reviewed on: Jun 16, 2023

Recommends this store!

I have been physically harmed at the…

I have been physically harmed at the panera at 10050 westheimer.In Houston Tx. Apparently this panera is ran by someone named corey krugar and says own the company.This is where sue smith did alot of terrorism in the past.They use that.I have been physicaly harmed in other paneras as well.They put contracts on you too.just saying..... All you can do is try and sue.Their clientele is criminal as well.And put contracts on and hurt you.It is one big bundle of wrong!corey krugar is well known associate of Derald Shronheiner Theis(mary law)they are high up in black rock. they harm and kill kind people.

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Gilbert.Terry

Reviewed on: Jun 12, 2023

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FAQs by the Kupn Community

Is Panera Bread a scam or a legit company?

Eddie L. Oct 24, 2021

Total scam, they only give you half of your order. Plus their portions are awfully small

Natalie902 Aug 27, 2021

Scam, over priced and not that good. Small portions with big price tags.

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What made you choose Panera Bread over similar businesses?

Chad203 Jul 10, 2021

I love their food. I never been treated the way I was today by their staff.

Murphy Nov 12, 2020

Their breakfast sandwiches are filling and have favor.

Pedro.Rogers Oct 09, 2020

I like their bread, but their service leaves something to be desired. Maybe it is the pandemic.

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